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FAQ is designed to assist users in swiftly resolving issues encountered during software installation, device usage, and testing processes. They ensure adherence to correct procedures, thus providing the most accurate measurement results possible.
There may be risks in upgrading the host computer (please contact the after-sales department for assistance).
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If the MYSQL service starts normally but the BTSServer service fails to start, how should you proceed?
Solution 1. Change the IP address of the control unit.
Solution 1: Check hardware connections.Ensure that the Ethernet cables between the Control unit, Tester, and switch are securely connected.
Please check the 220V power supply and ensure that the 12V power output is normal. If both are normal but the control unit still cannot start, it needs to be sent back to the factory for repair.
To modify the sampling frequency of the Control Unit, you first need to obtain the Control Unit's IP address.
Database repair is required using a script tool.
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