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FAQ is designed to assist users in swiftly resolving issues encountered during software installation, device usage, and testing processes. They ensure adherence to correct procedures, thus providing the most accurate measurement results possible.
Solution 1: Check if the voltage at the temperature input terminal is stable.
Solution 2: Verify if the temperature reference table has been correctly written (please contact the after-sales department for assistance).
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Issue Description: In the data download interface, the progress bar shows a successful 100% download. Upon checking the NDAdata folder, the downloaded NDA data is present. However, double-clicking to open the data results in no response. Additionally, multiple BTSDA processes are found running when checking the task manager.
Solution 1: Check the process settings (voltage and current upper and lower limits) to ensure they are reasonable. Solution 2: The equipment needs to be recalibrated.
Clean the condenser dust and reseal the passage. Add temperature display in the step setting interface.
Scenario Description: Some users test computer and data processing computer are separate, there may be a big difference between the data opened by the two computers. The following programs can be troubleshooting and processing.
Modify the method of capacity measurement to ensure consistent cycle counting for each device. It is recommended to choose: charge before discharge. Open the BTSDA software, select the wrench-shaped icon - "Parameter settings," choose "Circulating layer," and modify the Circular statistics to "Charge first."
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