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FAQ is designed to assist users in swiftly resolving issues encountered during software installation, device usage, and testing processes. They ensure adherence to correct procedures, thus providing the most accurate measurement results possible.
Solution 1: In order to ensure the normal export of curves, users need to install Excel version 2010 or higher.
Solution 2: Modify the real-time curve update interval.
Open the BTS8.0 software, click "Set" in the menu bar at the top of the page, and click "System settings".
Click on "Display settings," modify the real-time curve time according to your needs, and then save it.
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The recording time, also known as relative time exported in reports, is the execution time of the Control Unit steps. Absolute time is the same as computer time, continuously running, including stops, pauses, protections, etc.
Solution 1: Check if the voltage at the temperature input terminal is stable. Solution 2: Verify if the temperature reference table has been correctly written
When there are anomalies in pulse data or SIM data, you can adjust the sampling frequency of the control unit to synchronize it with the tester's frequency.
Issue Description: In the data download interface, the progress bar shows a successful 100% download. Upon checking the NDAdata folder, the downloaded NDA data is present. However, double-clicking to open the data results in no response. Additionally, multiple BTSDA processes are found running when checking the task manager.
Open the installation directory of BTS8.0 software (as shown in the figure) and create a desktop shortcut for the BTSDAEx software.
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