Automatic stop when rest

Select BTSDAEx for the saved data opening method and update the BTSDA software to the latest version.

When the work step Settings appear gray and cannot be edited, refer to the following solutions.

First, check the physical connections of the equipment (network cable, fixture, flight plug and etc.).
If the inability to start/stop is caused by communication issues, then restart the equipment.

Solution 1: Check whether the network cable/ethernet port connection is poor.
Solution 2: Power off for 20 minutes, then restart the device and computer.

After power on, if the channels cannot start, it may be due to the device not being connected or the database mapping table being damaged.
Solution 1: Check the physical connection status of the device. First, check if the host computer has detected the lower computer. Once detected, the lower computer indicator light will be lit. Then, verify if a user has logged in.
Solution 2: Database repair is required. Use the script tool for database repair. Please contact the after-sales department for assistance with database repair.

Check the computer's running memory, it should not exceed 90%. Clean up the computer's disk space. Pause the test first, then save the data separately. Manually delete historical data, it is recommended to delete data older than six months. Add a new hard drive to the computer and retest.