Voltage & current cannot be stabilized

Latest updated: Dec 19,2023 Abnormal voltage & current

Solution 1: Check if the fixture has poor contact, readjust or replace the fixture as needed.

Solution 2:The equipment does not have a negative power supply, so it cannot be discharged to 0V, and constant current discharge at low voltage should be avoided. Please reset the test steps accordingly.

Solution 3:

The issue may be caused by a faulty PIO board leading to the protection of the lower computer. It requires replacing the PIO board to restore communication. Please contact the after-sales department to resolve this problem.

· Related FAQ

Jul 28,2023

Charging does not switch/Process step cannot switch/Abnormal switching

Solution 1：Check if the process step settings are correct. Then inspect the fixture for any damage.
Solution 2：Verify if the displayed current and voltage values match the set values. If not, please contact the after-sales department.

Jul 28,2023

Channels automatically stop

Clean up disk space or replace the SD card.

Jul 28,2023

Data cannot be saved

Solution 1: If the control unit program is abnormally stuck, upgrade the control unit program.
Solution 2: Delete unnecessary backup tasks, modify backup settings, clean up disk space, or replace (add) new hard drives.

Sep 25,2023

Unable to log in after a power outage

The software server is not running. Restart the server.

Jul 28,2023

Abnormal status indicator

Regarding the accessory issue, we suggest purchasing the required components and then, under the guidance of the after-sales department, you can replace them yourself. Please note that the specific steps for replacement may vary depending on the different devices.

Mar 26,2024

The exported data does not contain AUX auxiliary channel data

Open the "System Settings" interface of the BTS client, and in the "Data Download" section, check if there is an option for "Export Auxiliary Channel Data." If the issue persists, it may be a bug. Please provide feedback to the after-sales team for resolution.

December 06,2022

Sendai, Japan

48th Solid State Ion Symposium in Japan

The 48th Solid State Ion Symposium will be held in Sendai, Japan, from December 6 to December 8, 2022.

September 16,2019

Novi, Michigan, US

The Battery Show North America 2019

The Battery Show North America 2019 and Electric & Hybrid Vehicle Technology Expo took place September 10-12 at the Suburban Collection Showplace in Novi, Michigan.

August 05,2024

Carolina·United States

2024 Battery Safety Workshop

With the wide application of batteries in our current mobile society, the safety issues of batteries have become one of the top concerns. Emerging in-situ/operando characterizations, advanced experimental approaches, and modeling methodologies have been proposed to enhance understanding of the fundamental science of battery safety behaviors and provide powerful design tools for the next-generation safe battery.

March 01,2019

Tokyo, Japan

BATTERY JAPAN 2019

NEWARE was attended the BATTERY JAPAN 2019-Int’l Rechargeable Battery Expo from Feb. 27 at Tokyo Big Sight, Japan.

17th Asian Conference on Solid State Ionics Opens,12th - 15th September 2022

September 12,2022

Nagoya, Japan

17th Asian Conference on Solid State Ionics Opens,12th - 15th September 2022

The 17th Asian Conference on Solid State Ionics (ACSSI) opens on 12th - 15th September, 2022 in Nagoya, Japan.

October 29,2023

Ho Chi Minh City, Vietnam

International conference on Advanced Li-Batteries for Automobile Application

Over the past decade, the electric vehicle industry has flourished due to market demand for "green" cars, zero emissions, and a fast yet quiet driving experience.The international conference on Advanced Lithium Batteries for Automobile Applications (ABAA) was initiated in 2008 with the aim of promoting global R&D on advanced electric vehicles, facilitating discussions and communication on scientific experiments, and fostering global cooperation.