FAQ is designed to assist users in swiftly resolving issues encountered during software installation, device usage, and testing processes. They ensure adherence to correct procedures, thus providing the most accurate measurement results possible.
Latest updated: Aug 24,2023 Data functionality failure
Backup failure could be due to various reasons. It's recommended to perform the following solutions.
Solution 1: Too many tasks. Consider setting up scheduled backups.
Solution 2: Delete unnecessary backup tasks.
Solution 3: Modify the backup path.
Solution 4: Avoid data duplication backup in BTS 8.0.
Open the BTS 8.0 software, click the cloud icon in the bottom-right corner, then right-click on a blank area and select the data to be deleted, then click "Delete." This will remove the corresponding backup task. Right-click and click "Add" to modify the backup time and change the backup path on that page. Check the option "If there is a duplicate name, automatically add backup time" to avoid duplicate backups.
