Channel cannot move

First, check the physical connections of the equipment (network cable, fixture, flight plug and etc.).
If the inability to start/stop is caused by communication issues, then restart the equipment.

Facing the issue of full disk space on your server and need to relocate your database to a new disk? Follow this step-by-step procedure to ensure a seamless transition:

Solution 1. Shut down the equipment for 20 minutes, then restart both the equipment and the computer.
Solution 2. Upgrade the client-server, and format the control unit (upgrading the server and formatting the control unit may pose risks, it is recommended to contact the after-sales department for assistance).
Solution 3. It may be due to the channel stop time being too long, resulting in a channel continuation alarm. The control unit time synchronization has not been updated completely. After synchronization is completed, the channel continuation will return to normal.

You can try restarting the computer first to resolve the issue. If the problem is not resolved, please upgrade the client-server. If you are unsure how to upgrade the client-server, please contact the after-sales department.

After power on, if the channels cannot start, it may be due to the device not being connected or the database mapping table being damaged.
Solution 1: Check the physical connection status of the device. First, check if the host computer has detected the lower computer. Once detected, the lower computer indicator light will be lit. Then, verify if a user has logged in.
Solution 2: Database repair is required. Use the script tool for database repair. Please contact the after-sales department for assistance with database repair.