Data cannot be accessed after a power outage

Solution 1: Check if the set voltage and current match the displayed voltage and current.
Solution 2: Verify the accuracy of the equipment. (If there is a discrepancy, calibration service may be required. Please contact the after-sales department for resolution).

Check if the computer configuration meets the requirements.

You can try restarting the computer first to resolve the issue. If the problem is not resolved, please upgrade the client-server. If you are unsure how to upgrade the client-server, please contact the after-sales department.

The steps saved using a higher version of the software cannot be launched on an older version. It is recommended to update the software version. For example, process step files saved in BTS8.1 cannot be launched in BTS8.0.

Check the computer's running memory, it should not exceed 90%. Clean up the computer's disk space. Pause the test first, then save the data separately. Manually delete historical data, it is recommended to delete data older than six months. Add a new hard drive to the computer and retest.

It may be caused by a software program error. Please contact the after-sales department for assistance.