Channels automatically stop

Facing the issue of full disk space on your server and need to relocate your database to a new disk? Follow this step-by-step procedure to ensure a seamless transition:

Check if the negative power supply is working properly. Devices without a negative power supply will have lower current as the voltage decreases (devices with 6A or above have a negative power supply). Verify if the displayed and set voltage and current values are consistent.

Check the computer's running memory, end processes occupying memory, and ensure that the memory usage rate does not exceed 90%. After disabling the firewall and antivirus software, restart the software. If the issue persists, then reinstall the software. Before reinstalling, please uninstall or disable the firewall and antivirus software.

Solution 1: Check if the network cable and port are well connected. Solution 2: Restart the host computer, change the boot sequence (start the lower computer before the host computer), and then remap.
Remapping correction plan: If the mapping is incorrect while the channel is in the running state and cannot be reset, first pause the channel, save the data, then right-click and select "Clear Flag," enter "Mapping Settings," right-click and select "Undo Current Channel," then remap the channel and save the mapping.
Solution 3: Modify the equipment box number through calibration software/box number modification software (please contact after-sales support to resolve the issue).

Regarding the accessory issue, we suggest purchasing the required components and then, under the guidance of the after-sales department, you can replace them yourself. Please note that the specific steps for replacement may vary depending on the different devices.

Solution 1. Check if the fixture has poor contact.
Solution 2. If the equipment tests battery capacity decay rapidly, check the equipment accuracy and test chamber performance.
Solution 3. Upgrade the control unit program. Upgrading the control unit may have risks, please contact the after-sales department for assistance.