Software lag/freeze

Latest updated: Dec 16,2023 Software abnormality

Check the computer's running memory, end processes occupying memory, and ensure that the memory usage rate does not exceed 90%. After disabling the firewall and antivirus software, restart the software. If the issue persists, then reinstall the software. Before reinstalling, please uninstall or disable the firewall and antivirus software.

· Related FAQ

Jul 28,2023

Failed to execute the step file

Check the Ethernet cable and Ethernet port for good contact, shut down the device for 20 minutes, restart the device, and restart the computer.

Oct 30,2023

The data software (BTSDA) opens with an error

Select BTSDAEx for the saved data opening method and update the BTSDA software to the latest version.

Jul 28,2023

Unable to start/continue after power outage

After power on, if the channels cannot start, it may be due to the device not being connected or the database mapping table being damaged.
Solution 1: Check the physical connection status of the device. First, check if the host computer has detected the lower computer. Once detected, the lower computer indicator light will be lit. Then, verify if a user has logged in.
Solution 2: Database repair is required. Use the script tool for database repair. Please contact the after-sales department for assistance with database repair.

Aug 24,2023

Channel cannot move

Note: Only one channel can be move at a time. The moving channel must be in the working state, and the moved channel must be in the completed state. This function supports only BTS8.0 or later versions.

Jul 28,2023

Discharge cannot reach full capacity

Check if the negative power supply is working properly. Devices without a negative power supply will have lower current as the voltage decreases (devices with 6A or above have a negative power supply). Verify if the displayed and set voltage and current values are consistent.

The 18th Internationnal Symposium on Ploymer Electrolytes-NEWARE

June 23,2024

Langkawi·Malaysia

The 18th Internationnal Symposium on Ploymer Electrolytes

Welcome to The International Symposium on Polymer Electrolytes (ISPE-18)The International Symposium on Polymer Electrolytes (ISPE-18) Conference is organized by the American Chemical Society (ACS) Mal

March 21,2022

Tokyo, Japan

BATTERY JAPAN 2022

BATTERY JAPAN is world's leading international exhibition for rechargeable battery, showcasing various components, materials, devices for rechargeable battery R&D and manufacturing, and finished rechargeable batteries.

July 03,2024

Bangkok·Thailand

ASEAN Sustainble Energy Week

ENERGY STORAGE ASIA 2024, featured prominently at ASEAN SUSTAINABLE ENERGY WEEK, will serve as a hub for cutting-edge energy storage technologies from leading brands worldwide. It offers a unique opportunity for industry professionals to connect with high-quality suppliers, catering to the energy sector, and even the electric vehicle industry. This show is set to be a pivotal platform for industry players to explore new opportunities and collaborations in the dynamic energy landscape.

March 06,2024

Seoul, Korea

Inter Battery 2024

EXHIBIT ITEMSBATTERY RECHARGEABLE: Lithium-ion Battery, NickelCadmium Battery, Air Cell, Energy Storage System, Nickel Metal HydrideBattery, Other Rechargeable Batteries/Storage TechnologiesCAPACITOR: