The channel in testing has transitioned to the completed state

Open the "System Settings" interface of the BTS client, and in the "Data Download" section, check if there is an option for "Export Auxiliary Channel Data." If the issue persists, it may be a bug. Please provide feedback to the after-sales team for resolution.

First, check the physical connections of the equipment (network cable, fixture, flight plug and etc.).
If the inability to start/stop is caused by communication issues, then restart the equipment.

Check if the process step settings are correct. If it is confirmed that the inability to test is not caused by process step setting issues, please contact the after-sales department for assistance.

Clean up disk space or replace the SD card.

You can try restarting the computer first to resolve the issue. If the problem is not resolved, please upgrade the client-server. If you are unsure how to upgrade the client-server, please contact the after-sales department.

Solution 1: Current Setting Too Low - Please check if the set current is too low and has gone below the minimum range of the device.