Channels not displayed after power failure

Latest updated: Dec 19,2023 Abnormal channel (mapping)

Solution 1: Check if the server is operating properly, if not then right click and manually click run.

Solution 2: It may be caused by database damage, and a script is needed to repair the database. Please contact the after-sales department for database repair.

· Related FAQ

Jul 28,2023

Battery swelling during testing

Check the data and verify if the displayed current and voltage values match the set values.

Jul 28,2023

Slow charging response time

It may be caused by a software program error. Please contact the after-sales department for assistance.

Jul 28,2023

Channel protection prompts serial port error

Solution 1: Check whether the network cable/ethernet port connection is poor.
Solution 2: Power off for 20 minutes, then restart the device and computer.

Mar 26,2024

The exported data does not contain AUX auxiliary channel data

Open the "System Settings" interface of the BTS client, and in the "Data Download" section, check if there is an option for "Export Auxiliary Channel Data." If the issue persists, it may be a bug. Please provide feedback to the after-sales team for resolution.

Aug 24,2023

Voltage and current cannot reach set value

Solution 1: Current Setting Too Low - Please check if the set current is too low and has gone below the minimum range of the device.

Jul 28,2023

Software interface displays garbled characters

After uninstalling the software, reinstall it. If the problem still persists, please contact the after-sales department for assistance.

June 28,2023

Birmingham, UK

2023 Batteries & Technology Applications Show in Birmingham, UK on June 28th

Batteries UK Birmingham is an international exhibition for the electric vehicle industry, dedicated to improving battery performance, cost and safety for manufacturers, users and the entire supply cha

November 18,2019

Kyoto, Japan

The 60th Battery Symposium in Japan

The 60th Battery Symposium was held in Kyoto International Conference Center, Japan from November 13 to 15, 2019.

August 05,2024

Carolina·United States

2024 Battery Safety Workshop

With the wide application of batteries in our current mobile society, the safety issues of batteries have become one of the top concerns. Emerging in-situ/operando characterizations, advanced experimental approaches, and modeling methodologies have been proposed to enhance understanding of the fundamental science of battery safety behaviors and provide powerful design tools for the next-generation safe battery.

October 08,2023

Gothenburg, Sweden

244th ECS Meeting

ECS is pleased to return to Europe for our first biannual meeting there in over 10 years! Gothenburg, the second largest city in Sweden, has held the #1 ranking on the Global Destination Sustainabilit